COVID-19, Lock-downs, Layoffs, Riots, Anger, Hatred, Fear.... these things are taking a toll on our spirits and manifesting in poor...

"Whatever else anything is, it ought to begin by being personal." to quote Kathleen Kelly in "You've Got Mail." I've been thinking about...

Every marketing 101 class and many business publications have shared this Great Depression story over the years. It reminds us of another...

DURHAM, NC – Ms. Bobbi Harris, Founder & CEO of Smart Water Smart City, LLC was recently named to the National Small Business Association...

Thought leadership and industry expertise are only obtained through years of listening and learning from others. I've spent the better...

I recently received my 2019 frequent flier summary from American Airlines, and was shocked with all my travel in a year of great personal...

For more than 20 years I have heard speakers share the story of the old man and the mule. It took on slight variations each time, but...

After European Utility Week in Paris, I headed to Tel Aviv for the WATEC conference which took place Nov. 19-21. WATEC 2019 had a strong...

This past week Paris, France played host to the European Utility Week and POWERGEN Europe conferences. And I was once again invited to...

I had a great week at the 99th Annual Conference of the North Carolina Section of the American Water Works Association and the North...

Grid modernization and digitization are driving utilities to move beyond legacy narrowband communications to advanced private broadband...

I took yet another "red-eye" flight this week - home from the American Water Works Association ACE Conference in Denver - and for many...

I spent last week in Cape Town, South Africa participating in the African Utility Week conference. Throughout my many activities of the...

It is true that happy employees and leaders are more effective, engaged, resilient, creative, social, and productive – all crucial...

After nearly five years in business, it was time to refocus and refresh. Thankfully I have a great graphics team for creative insights....

Today I had the chance to speak at the International Wireless Conference and Expo (IWCE) in Las Vegas about a key subject. Smart Cities...

Today I received some awesome news.... for the first time I have received a global honor from the industry about which I am...

The issue? America’s infrastructure is crumbling, while some areas saw improvement in the last year others declined. Infrastructure is...

The utility industry is undergoing a profound change thanks to new “smart” technologies and push for smart cities – this evolution will...

Three overnight flights is all it takes to get from Palm Springs, California to Cape Town, South Africa...but these places 12,000 miles...